Airbnb Was Like a Family, Until the Layoffs Started. What happens when the kumbaya office culture meets the business realities of a pandemic.

As reported in the New York Times, On May 5, after almost two months of working alone in his San Francisco apartment, Brian Chesky, Airbnb’s chief executive, cried into his video camera.

It was a Tuesday, not that it mattered because the days had blurred together, and Mr. Chesky was addressing thousands of his employees. Looking into his webcam, he read from a script that he had written to tell them that the coronavirus had crushed the travel industry, including their home rental start-up. Divisions would have to be cut and workers laid off.

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